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Leads Generation Specialist

Düsseldorf, Germany · Full-time · Intermediate

About The Position

Kornit Digital Europe is looking for an internal, full time telemarketer. 80% of time spent on making actual calls and documentation, 20% on Salesforce clean-up and reporting. Looking for an experienced calling agent, German, English and one additional language will be a must.

  • Personally represent Kornit Digital and its products in a professional manner to its customers and prospects
  • Develop a thorough understanding of Kornit Digital’s products and value proposition
  • Effectively hold a telephone conversation with a prospect in a relaxed, casual, and consultative manner in which the Lead Generation Specialist is able to explain the value of Kornit Digital’s solutions
  • Execute cold-calling activities
  • Keep accurate logs of the calls using salesforce.com, along with supplying any type of additional documentation requested by the manager, necessary for accurate record keeping and analysis
  • Develop a basic understanding of the textile industry and the product/services this market provides at both a traditional and all digital printing company
  • Develop and improve a thorough working knowledge of salesforce.com
  • Maintain and exceed the call quotas as measured on a daily/monthly/annual basis
  • Maintain and exceed the sales opportunity creation quotas as measured on a monthly/annual basis
  • Take personal responsibility for the rapid resolution of prospect requests and call backs.
  • Self-motivated to scan the trade journals for people quoted, companies highlighted, and new products installed and research these for lead potential

Requirements

  • Multilingual individual with the ability to speak, read and write fluent English plus at least two additional languages (e.g. Spanish, French, Italian)
  • Minimum 3 to 5 years of solid telemarketing experience, field sales support, or customer support in textile, printing or technology companies
  • Ability to initiate sales calls to prospective clients in a professional, pleasant and productive manner
  • Excellent verbal, written, and customer service skills
  • Work well both independently and as a team member
  • Good interpersonal communication skills, ability to exercise discretion and to think and act analytically
  • Experience in working with salesforce.com is considered a plus
  • Solid technical working knowledge of Windows PCs
  • Strong MS applications experience, especially Excel
  • Strong customer satisfaction orientation

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