View results on a new page

Service Product Leader

Israel - Afek Park, Rosh HaAyin · Full-time · Intermediate

About The Position

Nice to meet you - we are Kornit Digital!

A cutting-edge global company that develops, manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries.

Click to learn more > www.kornit.com

Reports to: Product Support Manager

Location: Afek Industrial Park, Rosh Ha'ayin

What will you do?

  • Manage the service product life cycle from development through beta to release (inbound and outbound), e.g. product development, marketing, Eng. Supply chain, field Eng. and customers
  • Manage and monitor the performance of the product and service metrics with emphasis on TCE (Total customer experience) , e.g. NPI readiness, state of the product, technical support etc.
  • Managing and on-site delivery [as needed] of field escalations and solving highly complicated technical problems
  • Installing new systems and applications
  • Training local service and support teams worldwide


What should you have?

  • Practical Engineer / Electronics Engineer / Mechanical Engineer/ Electrical Engineer
  • 2 years of technical customer service experience in a global multidisciplinary company - a must!
  • Service orientation
  • Project management capabilities
  • Great communication skills
  • Speed, high verbal abilities, self-learning, resilience to pressure
  • Willingness to travel abroad (30%)
  • Training experience - an advantage
  • High-level of English
  • Former introduction to the world of digital printing - an advantage

Apply for this job

Join us at Kornit!

Kornit Digital uses cookies to enable the best product match per user. If you continue to use our services, we will assume you agree to the use of such cookies. Click here to read the full Kornit Digital privacy policy.