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Service Engineer

Israel - Afek Park, Rosh HaAyin · Full-time

About The Position

Nice to meet you - we are Kornit Digital!

Kornit Digital, a leading-edge company that develops manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries requires a Financial & Business Analyst

Click to learn more > www.kornit.com

Location: Afek Industrial Park, Rosh Ha'ayin


What you’ll do?

  • Implementation: new systems and upgrades implantation at customer sites
  • Training: Training of customers and technical teams on new systems (HQ and WW)
  • Escalation management: solving highly complicated and time-critical field escalations (Remote and travel)
  • Support the product manager: perform as a domain expert to support the product manager, creating technical documents, participate in the ongoing product PMT Etc.

Requirements

What should you have?

  • Engineer/Practical engineer
  • Willingness to travel abroad (60%)
  • 2 years of technical customer service experience in a global multidisciplinary company – an advantage
  • Technical army service [air force etc. ] – also advantage
  • Training experience - an advantage
  • Service orientation
  • Project management capabilities
  • Great communication skills
  • Speed, high verbal abilities, self-learning, resilience to pressure
  • High-level of English – MUST, other languages – advantage
  • Former introduction to the world of digital printing - an advantage
  • Willingness to relocate (minimum 12 months on the job)


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